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Orthodontic advice and what to expect 

Orthodontic Advice & what to expect 

We’ve been providing the highest standard of Orthodontic advice and care, as well as Implant treatments to children, teens and adults since 2004. 


With world-class Orthodontic and Oral Surgery specialists, a highly qualified General Dentistry team, Facial Rejuvenation experts, state of the art technology and relaxing environment; at Brentwood Orthodontic & Implant Centre we’re here to help you live life smiling. 

Book a FREE Consultation 

Call 01277 848818

Helpful Information



Patient Information

Before you come to see the orthodontist you may have some questions you would like answered about this first visit.

Why have I been referred to the orthodontist?

Your dentist would like specialist advice about the position of your teeth. The orthodontist will advise whether you would benefit from orthodontic treatment.


What is orthodontic treatment?

Orthodontic treatment usually involves the wearing of braces (removable or fixed) occasionally the extraction of teeth, and very occasionally jaw surgery.


Why might I need orthodontic treatment?

There are 3 main reasons for having orthodontic treatment:

  1. To improve the appearance of the teeth.
  2. To improve function i.e. to make it easier to eat
  3. To improve the health of the teeth and gums.


What will happen at my first appointment?

The orthodontist will have a look at your mouth and teeth using a small mouth mirror and a ruler. X-rays, photographs and images via intra oral scanner may also be taken. All of these measurements and records will help the orthodontist decide which is the best treatment for you.


What will happen next?

There are likely to be four possible outcomes, each of which will be explained to you in plain and simple language by the orthodontist. 

These include:

  1. You are not yet ready for treatment, in which case you may need to see the orthodontist again when you are older
  2. Your dental health is not good enough. This may be due to poor tooth brushing or decayed teeth .Your dentist may send you to the orthodontist again when things have improved
  3. You do not need treatment because the position of your teeth is perfectly acceptable or expected to be.
  4. You are ready for treatment and need to decide whether to go ahead.


What happens if I am ready to start treatment?

The orthodontist will explain:

  1. The options for treatment and which is the best for you.
  2. The pros and cons of treatment.
  3. The length of time the treatment will take, usually a m
  4. The commitment needed on your part if treatment is to be successful. When you can expect the treatment to begin.


When will treatment start?

This will depend on

  1. :How many of your adult teeth have come through.
  2. Many treatments are best left until the adult teeth have replaced the first teeth
  3. Problems with tooth brushing or tooth decay which may have to be dealt with
  4. The length of any waiting list for the particular orthodontic treatment you need.
  5. The degree of urgency for your particular case. For example, certain types of bite are best treated while you are growing fast and would be given priority. Other types of treatment may need to be delayed until growth of the face has almost stopped. Your orthodontist will explain the exact timing of the treatment for you.


Who will carry out the treatment?

The orthodontist often carries out the treatment with other members of the team. Your dentist will usually carry out any extractions that are necessary as part of the treatment.


Practice Polices

Care Quality Commission

The regulation of health and adult social care is carried out by the Care Quality Commission (CQC) and they have brought in a new registration system that applies to all regulated health and adult social care services.

The CQC is aiming to achieve a registration system that encourages consistency, enables comparison, and recognises good practice.

To achieve these aims, the CQC has set out 16 registration requirements based on the core risks inherent in the provision of care.

In order to obtain and maintain registration we have demonstrated compliance in all of these areas and are committed to maintaining these high standards on an ongoing basis. 

For further information please visit the CQC website:

Complaints Procedure – Our commitment to customers

We aim to ensure that:

  • Making a complaint is as easy as possible
  • We treat your complaint seriously
  • We deal with your complaint promptly and in confidence
  • We learn from complaints and use them to review and improve our service

What is a complaint?

A complaint is when you tell us you are not happy about the service we provide.

  • It can be about anything and could include
  • When we do not deliver a service on time
  • When we give you the wrong information
  • When you receive a poor quality service
  • When you have a problem with a member of staff

How to make a complaint

If you wish to make a complaint you can contact our Practice Manager in any of the ways listed below.

By email at:

In writing: Brentwood Orthodontic Centre, Regency House, 38 Ingrave Road, Brentwood, Essex, CM15 8AX        

By phone: 01277 848 818

In person: at the surgery         

Your complaint will be acknowledged within 3 working days. A comprehensive response will be given in 28 working days.

If your are unhappy with the response Private patients can contact the GDC Dental Complaints service

NHS patients can appeal to the Health Ombudsman





Links to Useful Websites

Below are some useful links for further information relating to Orthodontic treatments:

British Orthodontic Society

12 Bridewell Place, 



Tel: 020 7353 8680



The British Orthodontic Society is a charity which aims to:

  • Promote the study and practice of orthodontics
  • Maintain and improve professional standards in orthodontics
  • Encourage research and education in orthodontics


British Dental Association

British Dental Association

,64 Wimpole Street,



Tel: 020 7935 0875

Fax: 020 7487 5232


Website :


The British Dental Association (BDA) is the professional association and trade union for dentists in the United Kingdom and was founded in 1880.


General Dental Council

37 Wimpole Street,



Telephone: 020 7887 3800

Fax: 020 7224 3294


There purpose is to protect the public by regulating the dental team.

They do that by:

Registering qualified professionals

  • Setting standards of dental practice and conduct
  • Assuring the quality of dental education
  • Ensuring professionals keep up-to-date
  • Helping patients with complaints about a dentist or dental care professional
  • Working to strengthen patient protection

Patient Self Referral Form


By submitting the enquiry form you are agreeing to our privacy policy and happy to hear from us. 


Visit Us  

Brentwood Orthodontic & Implant Centre is located opposite Brentwood Cathedral and Brentwood School. 


Brentwood Orthodontic Centre 

Regency House 

38 Ingrave Road

Brentwood Essex 

CM15 8AX

Car Parking

There are lots of local carparks nearby and the clinic is easily accessible from Brentwood Station.